The Impact of Working Conditions on Productivity and Job Satisfaction in the Pharmaceutical Wholesaler Industry Economic
DOI:
https://doi.org/10.33019/equity.v13i1.415Keywords:
Workload, Job Demand;, Mental Health, WorkAbstract
Rapid changes in the workplace and increasing job demands often affect employee well-being. One of the most common negative effects is burnout, usually characterized by mental, physical, and emotional exhaustion due to excessive workload. This study aims to determine the effect of workload and job demand on burnout, with mental health as a mediating variable, at PT Anna Mandiri Jaya. A quantitative approach was used with explanatory method and SEM-PLS analysis. Data was collected from 35 employees using an online questionnaire. From the results, we can see that workload and job demand have no significant direct impact on mental health. However, mental health has a significant effect on burnout, which shows its main role as a mediating variable. These results highlight the importance of maintaining employees' mental health to reduce the risk of burnout and recommend interventions such as stress management training, counseling, and a supportive work environment. This information can help companies in their efforts to improve employee well-being and productivity.
Downloads
References
Adung, S. U. G., Wulandari, W., & Mulyono, M. (2023). Pengaruh Beban Kerja Terhadap Burnout Yang Dimediasi Stres Pekerjaan. Jurnal Ekonomi Kreatif Indonesia, 1(4), 289–303. https://doi.org/10.61896/jeki.v1i4.18
Alam, R. (2022). Kelelahan Kerja (Burnout). Penerbit Kampus, 01, 1–322.
Ardiani, W., Setiamy, A. A., & Anggraini, C. A. (2024). Pengaruh Work Life Balance Dan Job Burnout Terhadap Turnover Intention Melalui Job Satisfaction Sebagai Variabel Mediasi. 7(1), 626–638.
Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056
Diana, A. M., & Frianto, A. (2020). Hubungan Antara Job Demand Terhadap Kinerja Karyawan Melalui Burnout. BIMA : Journal of Business and Innovation Management, 3(1), 17–33. https://doi.org/10.33752/bima.v3i1.5468
Harris, C. R., Giribaldi, B., Watts, R., Baker-Jones, M., Murphy-Beiner, A., Murphy, R., Martell, J., Blemings, A., Erritzoe, D., & Nutt, D. J. (2021). Trial of Psilocybin versus Escitalopram for Depression. New England Journal of Medicine, 384(15), 1402–1411. https://doi.org/10.1056/nejmoa2032994
Hekayanti, K., & Yulianti, P. (2021). Pengaruh Work Demand Dan Work Homeinterference Terhadap Burnout Padaperawatwanita Rs. Jasa Kartini. Jimea, 5(2), 1377–1397.
Herrman, H., & Llopis, E. J. (2005). Mental health promotion. Promotion of Mental Health: Volume 7, 2000, 13–20. https://doi.org/10.5750/ijpcm.v10i1.1049
Jazilah, B. (2020). Analisis Pengaruh Job Demand terhadap Work Engagement melalui Burnout. Jurnal Ilmu Manajemen, 8(3), 1038. https://doi.org/10.26740/jim.v8n3.p1038-1049
Juniar, R., & Arijanto, A. (2024). Pengaruh Beban Kerja dan Stres Kerja yang Dimediasi oleh Burnout terhadap Perilaku Cyberloafing di Departement R&D PT. Kalbe Farma Tbk. Jurnal Akuntansi, Manajemen, Dan Perencanaan Kebijakan, 2(1), 19. https://doi.org/10.47134/jampk.v2i1.408
Koesmowidjojo, S. R. M. (2017). Panduan Praktis Menyusun Analisis Beban Kerja. Raih Asa Sukses.
Lara Sagitha Odini, & Anton Prasetyo. (2023). Pengaruh Beban Kerja, Job Burnout, Dan Konflik Peran Terhadap Tingkat Stres Kerja Pada Karyawan PT. Adhi Makmur Oenggoel Insani. Maeswara : Jurnal Riset Ilmu Manajemen Dan Kewirausahaan, 1(4), 249–266. https://doi.org/10.61132/maeswara.v1i4.105
Latipun. (2019). Kesehatan Mental (Kelima). Universitas Muhammadiyah Malang. https://books.google.co.id/books?id=ZzRxEAAAQBAJ&printsec=copyright&hl=id&source=gbs_pub_info_r#v=onepage&q&f=false
Lineuwih, I. I., Sariwulan, T., & Fidhayallah, N. F. (2023). Pengaruh Beban Kerja, Stres Kerja, dan Work Family Conflict Terhadap Burnout Karyawan The Effect of Workload, Work Stress, and Work Family Conflict on Burnout in Employees. Sinomika Journal | Volume, 1(5), 1235–1248. https://doi.org/10.54443/sinomika.v1i5.601
Maslach, C., & Leiter P, M. (2021). Maslach-Leiter-How-to-Measure-Burnout-Accurately-and-Ethically. Harvard Business Review.
Milda, S., Efendy, I., Afriany, M., & Aini, N. (2024). DAMPAK BURNOUT SYNDROME DAN BEBAN KERJA DINAS KESEHATAN KABUPATEN ACEH SELATAN The Impact Of Burnout Syndrome And Workload On Anxiety In Employees In The Health Office Of South Aceh District. 10(2), 469–482.
Mulyadi, P. Y. S. (2020). Pengaruh Faktor Job Demand Terhadap Kinerja Dengan Burnout Sebagai Variabel Moderating Pada Karyawan Bagian Produksi Pt.Tripilar Betonmas Salatiga. Among Makarti, Vol.3(No.6), 47–68.
Neksen, A., Wadud, M., & Handayani, S. (2021). Pengaruh Beban Kerja dan Jam Kerja terhadap Kinerja Karyawan pada PT Grup Global Sumatera. Jurnal Nasional Manajemen Pemasaran & SDM, 2(2), 105–112. https://doi.org/10.47747/jnmpsdm.v2i2.282
Olivia, R. D. (2020). Peran social support dalam work family conflict terhadap stres kerja: sebuah studi literatur. Jurnal Ilmu Manajemen, 8(2), 494–503.
Pratama, C. A., Studi, P., & Program, M. (2024). PENGARUH WORKLOAD DAN JOB INSECURITY TERHADAP TURNOVER INTENTION DENGAN WORK LIFE BALANCE SEBAGAI MEDIASI ( STUDI KASUS PADA PT X ) THE EFFECT OF WORKLOAD AND JOB INSECURITY ON TURNOVER INTENTION WITH WORK LIFE BALANCE AS. 3(3), 20–36.
Radic, A., Arjona-Fuentes, J. M., Ariza-Montes, A., Han, H., & Law, R. (2020). Job demands–job resources (JD-R) model, work engagement, and well-being of cruise ship employees. International Journal of Hospitality Management, 88(October 2019), 102518. https://doi.org/10.1016/j.ijhm.2020.102518
Ratanasiripong, P., Ratanasiripong, N. T., Nungdanjark, W., Thongthammarat, Y., & Toyama, S. (2022). Mental health and burnout among teachers in Thailand. Journal of Health Research, 36(3), 404–416. https://doi.org/10.1108/JHR-05-2020-0181
Refita Febriana. (2023). Analisis Pengaruh Workload, Job Insecurity, dan Burnout terhadap Turnover Intention Karyawan Tetap (Studi pada Marketing Dealer Honda MPM Motor Ponorogo). 10, 130.
Sabedini, H., & Ceka, D. (2024). The relationship between workload and mental health of university teachers in Kosovo. Nurture, 18(2), 489–497. https://doi.org/10.55951/nurture.v18i2.656
Smith, J. M., Smith, J., McLuckie, A., Szeto, A. C. H., Choate, P., Birks, L. K., Burns, V. F., & Bright, K. S. (2022). Exploring Mental Health and Well-Being Among University Faculty Members A Qualitative Study. Journal of Psychosocial Nursing and Mental Health Services, 60(11), 17–25. https://doi.org/10.3928/02793695-20220523-01
Teoh, K. (2023). The value of Occupational Health and Human Resources in supporting mental health and wellbeing in the workplace. 1–48.
Wenefrida Ardhian Ayu Hardiani. (2021). Pengaruh Work Family Conflict Dan Beban Kerja Terhadap Burnout dan Dampaknya Pada Cyberloafing. Jurnal Visi Manajemen, 7(1), 14–30. https://doi.org/10.56910/jvm.v7i1.149
WHO. (2019). Burn-out an “occupational phenomenon”: International Classification of Diseases. World Health Organization. https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases
Downloads
Published
Issue
Section
License
Authors who publish journals in Equity: Jurnal Ekonomi agrees with the following conditions:
1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
3. Every publication (printed/electronic) are open access for educational purposes, research, and library. Other than the aims mentioned above, the editorial board is not responsible for copyright violation.
How to Cite
